Booking Cancellation Form | Direct Bookings

Balmoral deck

Please use the form on this page if you wish to cancel your booking.

Once submitted, you will be contacted to confirm receipt and action of the cancellation request. The tables below are for your reference and show the cancellation fees that apply to cancelled bookings.

Number of days before departure Cancellation fee
being a % of the Contract Price for the Holiday
91 days or more
(181 days or more for Long Cruises only)
15%
180 days - 91 days (Long Cruises Only) 30%
90-57 days 60%
56-42 days 75%
41-16 days 85%
15 to 0 days 100%

Cancellation of Saver Fares & Special Offers

Cancellation of special offers, for example (but not limited to), Saver Fares, 2 for 1 offers, added benefits, 3 for 2 offers will incur the following cancellation fee:

Number of days before departure Cancellation fee
being a % of the Contract Price for the Holiday
Anytime after Booking made 100%
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